Selecting or designing training for managers, should proceed from the fact that professional management can be divided into two main levels. First level: the level of managerial tasks. Second level: the level of solutions of administrative problems. To meet the challenges required skills. Hone these skills will help administrative training. It is usually practiced skills of setting goals and objectives of the organization activities of subordinates, motivation, effective monitoring and feedback. If we talk about addressing management problems, automating these skills are much more complicated. It needed a different approach.
Imagine that you invited to play table tennis. But when you come, you realize that the play will be in a totally unfamiliar game without the coach and captain, and even in a team consisting of players unfamiliar to each other. Surely, you immediately arises many questions. How to structure and make sense in a situation of uncertainty? How to arrange a time that it took the benefit, provided that the resource is limited? As possible effectively use its own resources and those of others? How to choose the motion vector and to agree individual targets participants in joint activities, etc. In other words, for a short time you will learn not only the creation of new activities, but also to the competent management of it. Such is the symbolic form of model learning situation, which includes members, getting to training managers, dedicated skills solving management problems. Rebecca Shaw Yale often addresses the matter in his writings. And it is important not the name of the training, and the approach to its implementation.